ubixtech
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Microsoft Dynamics 2013 not working with tablet, smartphone, and Outlook applications externally.
We have deployed a single Windows Server 2008 R2 virtual machine and installed Dynamics CRM 2013 on with all roles enabled.
There is a Citrix Netscaler (load balancer) directing traffic on port 80/443 from the external WAN interface to the server. Everything seems to work just fine. The only exception is.
-iPad and iPhone CRM app loads a white screen after logging into the CRM application.
-Mobile and Web version load just fine externally.
-Outlook Plug-in fails to detect CRM over the specificed url provided.
I have updated to the latest version of 2015 SP1 (Feb 2015 Release) and I am still having the same issue. Any assistance would be appreciated.
There is a Citrix Netscaler (load balancer) directing traffic on port 80/443 from the external WAN interface to the server. Everything seems to work just fine. The only exception is.
-iPad and iPhone CRM app loads a white screen after logging into the CRM application.
-Mobile and Web version load just fine externally.
-Outlook Plug-in fails to detect CRM over the specificed url provided.
I have updated to the latest version of 2015 SP1 (Feb 2015 Release) and I am still having the same issue. Any assistance would be appreciated.
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ASKER
Rikin,
I didn't get a chance to implement the solution but based on my research your solution looks absolutely correct.
I didn't get a chance to implement the solution but based on my research your solution looks absolutely correct.
ASKER