Unable to Index Outlook Express Email Messages
 
If you are unable to index your Outlook Express email messages and nothing appears in the X1 Options > Email > Outlook Express > Select Folders to Scan, check your identity settings in Outlook Express.

At the moment, X1 can only index the default OutlooK Express identity. To set the default identity, please follow the steps below:

    1. Open Outlook Express > click on the File menu > go to Identities > and click on Manage Identities.

    2. At the bottom, you can set the default identity with the 2 dropdown boxes. Set both of them to 
        your default identity.

    3. After you make this change, re-start X1 and check the Outlook Express indexing options again.


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