David H.H.Lee
asked on
How to Remove "Disk Check" Virus?
Hi Experts,
Good Day.
I've encountered a virus called - ptkkrkextex.exe. I able to disabled this virus via Task Manager. However, i've noticed that the virus has "hide" my files and i CAN'T access my files as usual. For your information, i can access it using "Run..." command prompt section. This is so STRANGE!
Can anyone guide me how to clean up this VIRUS and allow me to access back my files as normal?
You can see the details of photos below for your further understanding.
Please let me know if you need any information. Any tips/hints/guidelines/link is welcome.
Thanks a lot.
Regards
x_com
Step-1.PNG
Step-2.PNG
Step-3.PNG
Step-4---Popup-Disk-Check-Softwa.PNG
virus.png
Good Day.
I've encountered a virus called - ptkkrkextex.exe. I able to disabled this virus via Task Manager. However, i've noticed that the virus has "hide" my files and i CAN'T access my files as usual. For your information, i can access it using "Run..." command prompt section. This is so STRANGE!
Can anyone guide me how to clean up this VIRUS and allow me to access back my files as normal?
You can see the details of photos below for your further understanding.
Please let me know if you need any information. Any tips/hints/guidelines/link
Thanks a lot.
Regards
x_com
Step-1.PNG
Step-2.PNG
Step-3.PNG
Step-4---Popup-Disk-Check-Softwa.PNG
virus.png
SOLUTION
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SOLUTION
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ASKER
Headshot! The posted solutions above works to solve my case!
Thank you. Thank you. "A" for you, rpggamergirl :)
Thank you. Thank you. "A" for you, rpggamergirl :)
ASKER
Headshot solution toward my problem! Thank you:)
Glad to know it's resolved!
Thank you, :)
Thank you, :)
ASKER